QUEENSLAND Rail has left a commuter in limbo after a tree in a train station car park came smashing down on top of her car.
Nursing student Crystal Davies had been parking her car at Goodna for the past six months and commuting into the city to attend university.
But two weeks ago, she returned to Goodna Train Station to find a borer-ridden tree had fallen on top of her car, causing her roof to cave and snapping off her antenna and rear spoiler.
A Queensland Rail (QR) worker onsite at Goodna told the Brookwater woman they would look after the matter, but after reporting the incident to the company she was informed she would have to foot the costs herself.
"The lady at the train station booth said it would be fixed, but QR retracted that," the 24-year-old said.
"First they (QR) said their insurance company had declined the request and were not paying for it.
"They said the tree was in good condition, but I have photos of the borer damage where it snapped.
"They told me parking at your own liability and risk means exactly that."
Miss Davies said QR also informed her it had been a very windy day, but no warnings had been issued for Ipswich on the Bureau of Meteorology.
"I was pretty upset, they haven't provided me with a written letter or anything," she said.
"They told me it was going to take a while for them to look into it."
To make matters worse Miss Davies worked for Alliance Insurance, but had her car insured under Youi who also rejected her claim.
QR has since chopped down the tree and a stump was the only remaining remnants.
Miss Davies said she felt QR should take responsibility and pay for the estimated $2000 worth of damage.
QR would not comment on the case, but said they would investigate the issue.
"Queensland Rail is currently considering the request and is working to resolve the issue as soon as possible," a QR spokeswoman said.